Make a claim

If you need to make an insurance claim, simply find your insurance company below and contact them. If you'd like assistance just give us a call. We're here to help!

Man talking on phone at car accident

Should you file this claim?

If there’s a slight chance that someone may have suffered as a result of the accident, then you must file the claim. Otherwise, if you choose not to file it, you might jeopardize the chances of having your insurance policy protect you from lawsuit.

There are, however, situations where it makes sense to not file a claim. Keeping your insurance record clean will probably keep your rates down.

If this is a consideration, please contact us to discuss your situation.

I need to file a claim

As your independent broker, we’ll do our best to make your claim experience a smooth one.

  • To begin, please contact the insurance company directly to put them on notice of the claim. We will then be notified of your claim by the insurance company.
  • If you have a claim and would like our assistance, we will be happy to speak with you.  In most cases, you will need to speak directly with the Insurance Carrier to report the details but we can help to make sure that your claim is processed correctly. Simply contact us for assistance.
  • After your claim is processed, we will follow-up with you to ask about your experience and make sure you were treated well.

If think you’re not being treated fairly, need some help along the way or want to share your positive experience with us, just let us know! We’re always here for you.

Contact your insurance company directly...

In order to file a claim, you need to contact your insurance company directly to put them on notice of the claim. Below is a list of insurance companies with their contact information. If you're not sure who your insurance company is please contact us for assistance.

AIG Insurance Canada

Allianz Global Assistance

April Insurance Canada

Aviva Insurance Canada

Cowan Insurance Group

Creechurch International Underwriters

Everest Insurance Company Canada

First Insurance Funding of Canada

GroupOne Insurance Services

PAL Insurance Brokers Canada Ltd.

Pacific Marine Insurance

Premier Group of Companies

South Western Insurance Group

Special Risk Insurance Managers Ltd.

Totten Group Insurance

Get the app

Take your insurance with you, so yo have it when you need it.

The Best Buy Insurance App gives you instant access to all your insurance information through a web portal or mobile app. With the Best Buy Insurance App, you have all your insurance information at your fingertips when you need it the most.

  • Instant access to your pink card in real-time.
  • On-the-spot payment details and history.
  • Request changes with zero hold times.
  • Had an accident? Submit a Claim through the app.
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